Terms of sale

In force as of 2 May 2026

This English version is provided for convenience. In case of discrepancy, the French version available here shall prevail under French law.

Article 1 — Purpose

These Terms of Sale govern the contractual relationship between:

• L&L FRANCE, a simplified joint-stock company with share capital of €1,000, registered with the Bordeaux Trade and Companies Register under number 910 953 256, having its registered office in Bordeaux, France ("Webyss" or "the Publisher");
• And any natural person of legal age, or legal entity, subscribing to a product or service published by Webyss ("the Customer").

Webyss publishes and operates its own digital solutions ("the Products"). These Terms apply to any subscription, purchase or use of a Webyss Product, to the exclusion of any other terms.

Article 2 — Acceptance

Any subscription to a Webyss Product implies the Customer's full acceptance of these Terms. The Customer acknowledges having read them prior to any order. Webyss reserves the right to modify the Terms at any time; the applicable terms are those in force at the date of the order.

Article 3 — Description of Products

Products offered by Webyss are software solutions published in-house (SaaS, web platforms, online tools). Their main features and limitations are described on each Product's dedicated pages. Webyss takes great care in describing its Products, but technical changes may be made without prior notice in order to improve the service.

Important: Webyss does not perform custom development assignments, nor does it provide consulting on a time-and-materials basis. Such requests will be systematically declined.

Article 4 — Order and subscription

Subscription to a Product is made online via the dedicated checkout flow, or by written contract for business subscriptions. The order is deemed final after:

1. Express acceptance of these Terms and the Product's specific conditions;
2. Validation of payment (or payment commitment);
3. Order confirmation by email sent by Webyss.

Article 5 — Prices

Prices are stated in euros, both excluding (HT) and including (TTC) tax, on Product pages. French VAT at the prevailing rate applies to customers established in France and, depending on the applicable regime, to certain European customers. Webyss reserves the right to change its prices at any time; however, changes do not apply to active subscriptions during their commitment period.

Article 6 — Payment

Accepted payment methods are credit card, SEPA direct debit and, for business subscriptions, bank transfer. Payment is due upon order for one-off payments, and according to the agreed schedule for subscriptions.

In case of late payment, penalties equal to three times the legal interest rate will apply automatically, plus a fixed recovery fee of €40 (article L.441-10 of the French Commercial Code). Webyss reserves the right to suspend access to the Product in case of payment default.

Article 7 — Term and termination

Subscriptions are taken for the duration indicated at the time of the order (monthly, annual, etc.). Unless otherwise stated, subscriptions renew tacitly for equivalent periods.

The Customer may terminate at any time from their account or by writing to hello@webyss.fr. Termination takes effect at the end of the current subscription period. No refund is due for the period in progress unless otherwise stated in the Product's specific conditions.

Article 8 — Right of withdrawal

In accordance with articles L.221-18 et seq. of the French Consumer Code, consumer Customers have a fourteen (14) day withdrawal period from subscription, with no need to justify or pay penalties.

However, in accordance with article L.221-28, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium where performance has begun after the Customer's prior express consent and express waiver of the right of withdrawal.

Article 9 — Service availability

Webyss undertakes to use the technical means necessary to ensure availability of its Products 24/7, within the technical constraints inherent to the internet. Webyss reserves the right to temporarily suspend access to the Products for maintenance, security or force majeure reasons, informing Customers as far as possible.

Unless specifically contracted (SLA), no minimum availability level is guaranteed.

Article 10 — Customer obligations

The Customer undertakes to:

• Provide accurate and up-to-date information when ordering;
• Keep their login credentials confidential;
• Use the Products in accordance with their intended purpose, the law and these Terms;
• Not infringe third-party rights, public order or accepted standards via the Products;
• Not attempt to circumvent technical protection or security measures.

Article 11 — Intellectual property

Webyss Products and all their components (code, design, trademarks, content, databases) are the exclusive property of L&L FRANCE. Subscription grants the Customer a personal, non-exclusive and non-transferable right of use, limited to the duration of the subscription.

The Customer retains full ownership of data they upload or produce via the Products. They grant Webyss a license of use strictly necessary for service operation.

Article 12 — Personal data

Personal data processing is governed by our privacy policy, compliant with the GDPR. Data is hosted in France by OVHcloud.

Article 13 — Liability

Webyss undertakes to provide the Products diligently and according to industry best practice, with a means-based obligation, to the exclusion of any obligation of result.

Webyss's liability cannot be engaged in the event of:

• Customer fault, negligence or omission;
• Force majeure or events beyond reasonable control;
• Internet network unavailability;
• Third-party action.

In any event, Webyss's financial liability is capped at the amount actually paid by the Customer over the twelve (12) months preceding the event giving rise to liability.

Article 14 — Force majeure

Neither party shall be held liable for any failure to perform its obligations resulting from a case of force majeure as defined by article 1218 of the French Civil Code.

Article 15 — Mediation and dispute resolution

In case of dispute, the Customer is invited to contact Webyss at hello@webyss.fr to seek an amicable solution.

In accordance with articles L.611-1 et seq. of the French Consumer Code, consumer Customers may use a consumer mediator free of charge. European online dispute resolution platform: ec.europa.eu/consumers/odr.

Article 16 — Governing law and jurisdiction

These Terms are governed by French law. Failing amicable resolution, any dispute shall be brought before the competent courts within the jurisdiction of L&L FRANCE's registered office, subject to mandatory consumer protection provisions.

Article 17 — Contact

For any question regarding these Terms: hello@webyss.fr — L&L FRANCE, Bordeaux, France.